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The first visit is an important moment. After collecting the clinical history, all the teeth and gums are carefully checked for any bleeding, pockets, mobility and presence of plaque. Any other aspect that appears problematic is also noted. Photographs are taken together with x-rays if needed. Dental casts are produced if necessary. All these information are then used for a comprehensive diagnosis and for the elaboration of a tailored treatment plan. In this context patient expectations and wishes are always discussed and accounted.